Privacy Policy
Data Collection
IsItDown.ai collects minimal data. We monitor LLM API status on your behalf by making periodic health checks. We do not store personal information unless you voluntarily submit it (e.g., contact form).
Status Checks
We perform automated health checks against public LLM APIs (OpenAI, Anthropic, Google, etc.) every 30 seconds. These checks use your configured API keys (stored securely on Railway) and are never shared or logged beyond what's necessary for status reporting.
Benchmarks
If you use "Test Your Rig" to benchmark your local inference, we collect:
- Performance metrics (tokens/sec, latency)
- Optional hardware info (GPU, CPU cores, RAM) — only if you enable it
- Hashed session ID to prevent duplicate submissions
- Hashed IP address for deduplication
We never store raw IPs or personally identifiable information.
Incidents & Reports
If you report an issue, we store your report (description, hashed session ID) to help track outages. Reports are anonymous unless you provide contact info.
Storage
All data is stored on Supabase (PostgreSQL). We use browser localStorage for caching status data on your device — this data never leaves your machine.
Third Parties
We do not sell or share your data with third parties. We make API calls to public LLM services (OpenAI, Anthropic, Google, etc.) as part of our core function.
Cookies
We use only essential browser storage (localStorage) for caching. No tracking cookies.
Questions?
Use the contact form to reach us with privacy concerns.
Last updated: April 2026